Unable to download EA Play games on PS4/PS5
hello!
im on PS5 in Turkey. Buy EA play and try to download it takes two (because everywhere on WEB they said full game include in subscription), but I can't do this.
PS Store have just 1 option...
Forum Discussion
EA_Illium
EA Staff (Retired)
EA Staff (Retired)@Cryptic_Verse The EA App client is still in Beta some game are not on the client, we may also be running into an issue with the beta version.
To check which DLC are you missing?
To check which DLC are you missing?
The DLC is not missing from the EA App, it is available for purchase. The previous DLC that shows as owned in Origin but not in EA App is: Vampires, Island Living and Backyard Stuff. I can provide screen shots if needed.
- EA_Illium
Hi @Cryptic_Verse Apologies by missing I meant not having access to, Would it be possible to get screenshots of how it looks in the EA App?
Also to check if you still have Origin installed can you try installing in that client, then closing Origin and launching EA App to see if the DLC show installed?
Attached are the screen shots from the EA Play and Origin Login through a browser. You will be able to see the dlc listed as "purchased" in origin and not in EA Play.
I am unable to use Origin software. I get a "Online Features Not Available" on every attempt to log in.
This is a fairly recent bug and I have already spent weeks trying to get it fixed with no luck. Other wise I would just abandoned EA play and return to using Origin as before.
*Could not add the last screen shot in previous post.
- EA_Illium@Cryptic_Verse Thanks for this information, I can pass this on to the team to be aware of as this may be an issue with the client as it is still in Beta.
I would recommend using Origin for now to access your DLC and the game itself.
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