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sweeetspring88's avatar
sweeetspring88
1 year ago

Unable to Redeem EA Play Code To EA Account

i have ea play 10 characters code but i can't redeem it
pc
sweeetspring88's avatar
sweeetspring88
1 year ago

I bought it from an online store and tried to put it on the website and the pc app. it says i cant use it in my country

EA_Shepard's avatar
EA_Shepard
Icon for Community Manager rankCommunity Manager
1 year ago
Hi @sweeetspring88, That I am afraid we cannot change. If the code is region locked that is an issue that the retailer has to fix on their end. Typically with a replacement code that is more world wide vs a regional code. Support here has no way to alter that.

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