Forum Discussion

4 years ago

Solved

What information is added via xbox

I created an account over 12 years ago via my Xbox 360. Since then I’ve changed console and have been using a new EA account for the last 7 years however I got a XSX and tried to play Battlefield onl...

console

EA_Illium
4 years ago
Hi @richi3881,

We are unable to assist with account information or account changes on Answers HQ. If you are unable to login into your EA account to make changes you will need to contact an advisor for further assistance.

I can't log in to my EA Account

They will need to first verify your account, then can assist further. If you are running into an issue with accessing your email you may want to contact the Email Provider for assistance with getting back into the email.

Thanks!

EA_Illium

EA Staff (Retired)

4 years ago

Hi @richi3881,

We are unable to assist with account information or account changes on Answers HQ. If you are unable to login into your EA account to make changes you will need to contact an advisor for further assistance.

I can't log in to my EA Account

They will need to first verify your account, then can assist further. If you are running into an issue with accessing your email you may want to contact the Email Provider for assistance with getting back into the email.

Thanks!