@EA_Aljo My EA Account is linked to my Xbox Account.
I have full access to my Xbox Account, which I can (should) use to login on EA website to access this EA Account. The account password expired, which means that this method of Identity Validation is not valid anymore.
It doesnt make my Xbox invalid.
I should be able to use my Xbox Account to validate my credentials and access.
The issue is not being able to unlink this account from our Xbox accounts. With only this Xbox account I should be able to unlink the EA Account anytime, no questions asked - as I can do to any other account.
There are literally hundreds of cases of old EA accounts linked to Xbox Accounts and we cant remove it and use our own actual EA accounts. The issue is very clear and there is a clear answer.
I shouldn't need to validate my identity twice just to unlink it if to access and perform any other action a normal user only needs to validate his identity once (and can do using the Xbox Live credentials).