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leon12589's avatar
leon12589
5 years ago

Won’t let me sign in to ea play

When I click on to the ea play app it only comes up with two options which are learn more and join ea play however I am a ea play member I bought a year subscription a few months a go which I could p...
console
EA_Darko's avatar
EA_Darko
Icon for Community Manager rankCommunity Manager
5 years ago

Hey @leon12589 what happens when you try to log in, do you see an error message of any kind?


Darko 

  • leon12589's avatar
    leon12589
    5 years ago

    The problems sorted now 

    • EA_Darko's avatar
      EA_Darko
      Icon for Community Manager rankCommunity Manager
      5 years ago

      Great to hear that it is sorted @leon12589.


      Darko

    • DenchGrey's avatar
      DenchGrey
      5 years ago

      Leon, how was this sorted, I am experiencing the same issues...

      No way to login via ea play although I am subscribed

      • jono8r's avatar
        jono8r
        5 years ago
        @DenchGrey
        Hiya, I'm having this issue too on my xbox. I've been trying to log on for around an hour now to start my Fifa 21 trial and it keeps on saying 'Whoopsie, it looks like we've hit a snag' I keep on closing the app and trying again. I've restarted my xbox, deleted and reinstalled ea play hub and rebooted ea play. Please could you tell me how to fix this ASAP.

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