It’s absurd that it’s been over a month since the survey, and EA still hasn’t even addressed the matter
I just got a reply from EA Help. They claim rewards should take 1-2 business days, but it's been over a month for us. They even told me to contact the 'Project Manager' without giving any contact info It feels like they are just sending automated replies to close the tickets. Is anyone else getting these useless answers?
Quick update: EA Help is sending automated refusals, claiming I didn't finish the survey. It's 100% fake as I reached the confirmation page on Feb 21st. I just sent a 0/10 satisfaction survey reporting this bot behavior
