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JeanLuc408's avatar
JeanLuc408
Rising Novice
21 days ago

URGENT] Over 1 MONTH waiting for Playtesting Survey Code (Feb 21st)

Hi, I am posting again because it has been over a month since I completed the Playtesting survey on February 21st. I have provided all the proofs (screenshots of the confirmation email) multiple ti...
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JeanLuc408's avatar
JeanLuc408
Rising Novice
18 days ago

I just got a reply from EA Help. They claim rewards should take 1-2 business days, but it's been over a month for us. They even told me to contact the 'Project Manager' without giving any contact info It feels like they are just sending automated replies to close the tickets. Is anyone else getting these useless answers?

JeanLuc408's avatar
JeanLuc408
Rising Novice
18 days ago

Quick update: EA Help is sending automated refusals, claiming I didn't finish the survey. It's 100% fake as I reached the confirmation page on Feb 21st. I just sent a 0/10 satisfaction survey reporting this bot behavior

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