Product: F1 23Platform:PlayStation 5Please specify your platform model. Sony PlayStation 5Summarize your bug I have begun a driver career mode and a myteam career mode but now every time I try to access or delete them, my game crashes, there is no way for me to access them and play my team or driver career mode and it is very disturbing me, I paid more to get the game early and I cannot even play it 😭😭😭 Please help me What is your 16 digit Report Code? BHKA-VKRM-PLTR-CVECCan you please provide the name of your current internet service provider? Sky Broadband Which area is the bug/glitch in? Single PlayerSteps: How can we find the bug ourselves? Go into career mode and start either a myteam or driver career mode, save it and exit then go back and try to access it again, it will not access and the game will just crash. What happens when the bug occurs? My game crashes and i return to the PlayStation home page.What do you expect to see? I expect to access myteam career mode or my driver career mode instead of the game crashing Product: F1 23Platform:PlayStation 5Please specify your platform model. Sony PlayStation 5Summarize your bug I have begun a driver career mode and a myteam career mode but now every time I try to access or delete them, my game crashes, there is no way for me to access them and play my team or driver career mode and it is very disturbing me, I paid more to get the game early and I cannot even play it 😭😭😭 Please help me What is your 16 digit Report Code? BHKA-VKRM-PLTR-CVECCan you please provide the name of your current internet service provider? Sky Broadband Which area is the bug/glitch in? Single PlayerSteps: How can we find the bug ourselves? Go into career mode and start either a myteam or driver career mode, save it and exit then go back and try to access it again, it will not access and the game will just crash. What happens when the bug occurs? My game crashes and i return to the PlayStation home page.What do you expect to see? I expect to access myteam career mode or my driver career mode instead of the game crashing

Is there a fix for PC yet as i have the same issue with my carrer ( My Team) crashing every time i try and load it. this is very frustrating as i now cant play the part of the game i would like to. If there is a fix i would love to know. I bought the game from steam if that helps with your diagnosis.Kind RegardsFinn

DON’T LISTEN to the dumb suggestion from the community manager you DO NOT have to delete your save!! Just complete the F2 section & pick a team in F1, after that your other saves will be working!

@Hamidbanter Boot in Safe Mode and choose Option 5, Rebuild Database: https://www.playstation.com/en-gb/support/hardware/safe-mode-playstation/ If the issue continues, it may indicate the save game is corrupt and should be deleted. https://www.playstation.com/en-ie/support/hardware/ps5-manage-storage-space/#manage Thanks.

Hi, I’m having the same issue, but for Xbox series X. Is there a fix?thanks

@LocusEa @Hamidbanter FYI: the relevant teams are aware of this issue and are currently working on a fix, thanks.

Hamidbanter

3 years ago

My game crashes every time I try to enter career mode

Product: F1 23
Platform:PlayStation 5
Please specify your platform model. Sony PlayStation 5
Summarize your bug I have begun a driver career mode and a myteam career mode but now every time I try to access or delete them, my game crashes, there is no way for me to access them and play my team or driver career mode and it is very disturbing me, I paid more to get the game early and I cannot even play it 😭😭😭 Please help me
What is your 16 digit Report Code? BHKA-VKRM-PLTR-CVEC
Can you please provide the name of your current internet service provider? Sky Broadband
Which area is the bug/glitch in? Single Player
Steps: How can we find the bug ourselves? Go into career mode and start either a myteam or driver career mode, save it and exit then go back and try to access it again, it will not access and the game will just crash.
What happens when the bug occurs? My game crashes and i return to the PlayStation home page.
What do you expect to see? I expect to access myteam career mode or my driver career mode instead of the game crashing

‌

technical issues

14 Replies

EA_Barry
Community Manager
3 years ago
@Hamidbanter

Boot in Safe Mode and choose Option 5, Rebuild Database:

https://www.playstation.com/en-gb/support/hardware/safe-mode-playstation/

If the issue continues, it may indicate the save game is corrupt and should be deleted.

https://www.playstation.com/en-ie/support/hardware/ps5-manage-storage-space/#manage

Thanks.
LocusEa
3 years ago
Hi, I’m having the same issue, but for Xbox series X. Is there a fix?
thanks
EA_Barry
Community Manager
3 years ago
@LocusEa @Hamidbanter

FYI: the relevant teams are aware of this issue and are currently working on a fix, thanks.
Finn_Mallett
3 years ago
Is there a fix for PC yet as i have the same issue with my carrer ( My Team) crashing every time i try and load it. this is very frustrating as i now cant play the part of the game i would like to. If there is a fix i would love to know. I bought the game from steam if that helps with your diagnosis.
Kind Regards
Finn
ux8dvjbeyssu
3 years ago
Is it already fixed or are you guys still trying to fix it?
KeeVos9817
3 years ago
still bugged for me on ps5
JessJackDad
3 years ago
@EA_Barry Still no fix? I’m on Xbox X , we’re almost a week after standard lunch, 9 days after early access. I can’t load a My Team career, having started one 3 times now. Is there an ETA on a fix please?
SlyJordie2
Seasoned Traveler
3 years ago
DON’T LISTEN to the dumb suggestion from the community manager you DO NOT have to delete your save!! Just complete the F2 section & pick a team in F1, after that your other saves will be working!
JessJackDad
3 years ago
Thanks for the tip - I’d actually finished my F2 season yesterday, but hadn’t tried retrieving My Team, but you’re spot on. It now works. Weird bug.
Hamidbanter
3 years ago
Does this work on console or only PC?