Forum Discussion

yeshengdexiaoma's avatar
2 months ago

Always showing "communicating with online service"

After entering the game, it always shows "communicating with online service" without any error. I've reinstall the game and reset my internet settings, but it didn't work. I'm sure my network is working. The "communicating with online service" can even block my screen while playing!!! The issue appeared after the new update.

10 Replies

  • SteveJackson's avatar
    SteveJackson
    Hero (Retired)
    2 months ago

    @yeshengdexiaomai wrote:
    @SteveJacksonno, I've played the game for months. It works well. I just got this network issue after the newest update.

    No. The actual file you uploaded says you don't meet spec. dxdiag?

  • This * happens to me and some friends too. I need to enter a solo game and stay there for about 5~10 minutes to then be able to enter a lobby, time trial or accept an invite.

  • @SteveJackson the files I shared actually confirm that my device meets the DirectX 12 requirements (i9-13900H, RTX 4060, Windows 11). The issue I'm experiencing is related to network connectivity after the latest update, not hardware compatibility.
  • TheRagebeard's avatar
    TheRagebeard
    Hero
    2 months ago

    @yeshengdexiaomai @Marchesee 

    Some potential solutions

    1. Open Steam as an administrator, when it gets to the "communicating" part it should ask you to manually login to your EA account 

    2. Delete your DNS cache

    3. Update your network adapter

    4. Change DNS servers

    5. Disable IPv6

  • SteveJackson's avatar
    SteveJackson
    Hero (Retired)
    2 months ago

    @yeshengdexiaomai wrote:
    @SteveJacksonthe files I shared actually confirm that my device meets the DirectX 12 requirements (i9-13900H, RTX 4060, Windows 11). The issue I'm experiencing is related to network connectivity after the latest update, not hardware compatibility.

    Well, the game doesn’t think so, so I would work on that. 

    Gen 13/14 are broken. Update.

  • I was getting a lot of "communicating with online service" messages the last couple of weeks, it went away.

About F1® 24 Technical Issues

Having issues with a crash, freeze or error? Join the F1® 24 community to discuss troubleshooting.1,401 PostsLatest Activity: 13 minutes ago