Forum Discussion

ImNotSlaay's avatar
ImNotSlaay
Seasoned Newcomer
6 days ago

Cant log in or create an EA account

I just bought the game yesterday on my ps4 and when I opened it said to log in in an EA account to play online and when it popped the log in screen in the too said:Origin has been shut down ,and I can't do anything on that screen not even get out ,I just bought the game and can log in why??

6 Replies

  • EA_cuervo's avatar
    EA_cuervo
    Icon for Community Manager rankCommunity Manager
    4 days ago

    Hey there,

    I'm sorry to hear that you're having issues to create your account. Please note that if you're unable to set up your account using your console, you can set up an account by following the steps here: How to create an EA Account. The account you're using to post here in the Forums, is an EA account, so you can use this account as it is already created. What you will need to do now is link your PlayStation and EA accounts. For instructions on linking accounts, please see: Linking your platform accounts to your EA Account


    Let us know if you have any further questions, 

  • ImNotSlaay's avatar
    ImNotSlaay
    Seasoned Newcomer
    3 days ago

    Hi,

    I just created the account and linked it to my PSN ,but when i enter the game i still have the same screen i don't know if i should try again one more time,i might do it later ,thanks for responding i will try to get it fixed if you could help me i would appreciate it.

  • EA_cuervo's avatar
    EA_cuervo
    Icon for Community Manager rankCommunity Manager
    3 days ago

    Hey there,

    If you have already linked the accounts you shouldn't need to go through this process again. Can you please share a screenshot of the error message that you're seeing?

  • ImNotSlaay's avatar
    ImNotSlaay
    Seasoned Newcomer
    3 days ago

    Hello

    I send it but just solved it thanks for helping me i tried to unlink and link it again,thanks for your reply im very grateful❤️

  • EA_cuervo's avatar
    EA_cuervo
    Icon for Community Manager rankCommunity Manager
    2 days ago

    I'm glad to know your problem is solved. Feel free to post again if you need anything else! Have fun! 

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