Community ManagerWhen you're stuck in the splash screen, are you able to close the game, or does it freeze, and you need to restart your PC?
I would need to use the task manager to close the game. It doesn't freeze my PC and require a restart.
Community ManagerThanks for the clarification. The next step I'd take is to set up a new Windows User account and see if the game works there. This will give us a better idea if the problem comes from corrupted settings, conflicting files, or user-specific configuration errors
Hello?
Hello?
Community Manager
EA Staff (Retired)Community ManagerCommunity ManagerCommunity Manager
