Game Ownership Disabled or Deleted

Hey there,

It seems there has been an issue with EA Games and Game Pass and the team is investigating it. As soon as I have more information I will let you know.

You will find more information here:

[AWARE] EA app falsely says "Your Game Pass has expired" (Mar. 18, 2025)

Thank you for your patience and sorry for the inconvenience.

-Groguet

Im having the same issues with get to work with the sims. it is free with xbox gamepass ultimate and it says my gamepass subscription ended but it didnt. it auto renews one the 24th of march. ive tried restarting my computer, making sure ea is connected to xbox. ive tried opening the game through the xbox app. it opens but still says i dont have get to work.  

I play on PC Windows. I am a Gamepass subscriber.

Even though F1 2024 is installed in my EA app library, it does not appear. When I try to open it via the Xbox app, the EA app opens and gives the error "Game Ownership Disabled or Deleted".

Every EA game has the same problem.

I have the same problem. 
My GamePass Ultimate is active (auto renewal is also active), but in the EA Desktop app on PC it says "Game Pass subscription ended. Renew your Game Pass to be able to play." 
Weirdly enough, it still worked last night. Also, on my xBox itself it is still working. Seems to be a technical issue with PC, right? Please fix!

Can you launch other EA titles?

-Groguet

My problem is gamepass

Hey there,

Do you all own the game via gamepass? Are you all on Xbox?

-Groguet

I have the same problem

Same issue here. My Xbox game pass subscription is active.