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reon0890's avatar
reon0890
Seasoned Scout
11 months ago
Solved

Game's UI doesn't adjust when using a resolution higher than 1080p

Hi all.

I have a 1440p screen, 16:9, but in the game I have to choose 1980x1080 otherwise the lower content in the game gets cut as if it was 16:10. Even if I manually set 16:9, the issue cannot be resolved.

Actually it's like the game is forcing to go around the 720p when choosing 1440p.

This is the PC version, from EA app.

  • EA_Vendcera's avatar
    EA_Vendcera
    10 months ago

    Hey everyone,

    thanks again for your reports and additional info.

    We've now got a fix for this issue lined up with the coming patch v1.5 on Monday. Please let us know then if the UI is being displayed correctly.

    • On PC, fixed an issue where the game's UI would not scale up correctly at higher resolutions

    -Vendcera

13 Replies

  • I have literally had this same issue since the beta's. I have a 4k 120hz LG Oled C3 I play on and it will not go past the standard resolution. No matter how many times I change it. 


  • @OtterBos wrote:

    My 4K blurry broken pixelated issue is fixed after I replaced my hardware_settings_config.xml C:\Users\XXXXX\OneDrive\Documents\My Games\F1 24 with the same file from f1 23 or it can be fixed by manually editing hardware_settings_config.xml with notepad and replaced with the following, your F1 should change the hardware specs:

    <?xml version="1.0" encoding="UTF-8" ?>
    <hardware_settings_config applyOOTB="false">
    <cpu name="AMD Ryzen 9 7900X 12-Core Processor" processors="12" processorStride="1" processorBinding="1" />
    <graphics_card deviceId="0x2704">
    <resolution width="3840" height="2160" displayMode="1" vsync="false" vsyncInterval="auto" frameRateLimiterEnabled="false" frameRateLimiterValue="100">
    <refreshRate numerator="60" denominator="1" />
    <windowPosition x="0" y="0" />
    <outputMonitor index="1" />
    <aspectRatio auto="false" width="16" height="9" />
    <hdr mode="0" peakNits="1000" />
    </resolution>
    </graphics_card>
    <motion>
    <dbox enabled="true" />
    <udp enabled="true" broadcast="false" ip="127.0.0.1" port="20777" sendRate="60" format="2023" yourTelemetry="public" onlineNames="on" />
    </motion>
    <antialiasing taa="true" checkerboard="false" cmaa2="false" dlss="true" cas="0" fsr="0" fsr2="0" xess="false" />
    <aa_quality value="1" />
    <aa_sharpness value="1.000000" />
    <dlss_g enabled="true" />
    <dynamicresolution_enabled value="true" />
    <dynamicresolution_target_fps value="144" />
    <dynamicresolution_profile deltaDown="0.05" percentageDown="0.9" deltaUp="0.01" percentageUp="0.85" alpha="0.95" />
    <dynamicresolution_min_scale value="1.000000" />
    <ssao enabled="true" algorithm="2" />
    <ssrt enabled="true" quality="4" />
    <texture_streaming sizeInMiB="2048" texelDensityBias="0.0" concurrentTextureSwaps="1" />
    <led_display fanatecNativeSupport="true" sliProNativeSupport="true" sliProForceBrightness="127" wootingRGBEnabled="false" />
    <anisotropic_filter level="16" />
    <lighting quality="3" volumetricFog="true" volumetricFogMapWidth="1920" volumetricFogMapHeight="1080" />
    <postprocess motionBlur="true" godRays="true" depthOfField="true" lensStreak="true" lensFlare="true" bloom="true" motionBlurV2="true" />
    <shadows enabled="true" skyShadowMapSize="2048" skyShadowCascadeCount="4" skyShadowLowLod="false" worldShadowMapSize="4096" skyShadowMap32Bits="true" nightShadowMapSize="4096" nightShadowCharacterCast="true" nightShadowSourceCount="4" sampling="3" spotShadowMapSize="2048" spotShadowSampling="3" crowdInShadows="true" />
    <particles enabled="true" distanceScale="1.0" rate="1.0" high="true" />
    <crowd distanceScale="0.4" billboardDistance="4000" />
    <vehicle_reflections envMapScale="2.0" envMapUpdateMode="alternate" envMapRenderMode="carsAndCharacters" cubeMapEnabled="true" cubeMapScale="2.0" cubeMapUpdateMode="all" />
    <mirrors mirrorsUpdateMode="both" mirrorsRenderMode="carsAndCharacters" treesInMirrors="true" crowdInMirrors="true" highDetailMirrors="true" highDetailTyresAndCar="true" particlesInMirrors="true" />
    <weather_effects rainSplashes="true" rainSheets="true" rainBeads="true" rainHigh="true" trackHeatHaze="true" planarReflectionsEnabled="true" planarReflectionsHQEnabled="true" planarReflectionsRangeScale="3.0" planarReflectionsRTScale="1.0" planarReflectionsMipTailBlur="true" proceduralCloudRTScale="4.0" proceduralCloudTiling="7" proceduralCloudQuality="1" />
    <ground_cover enabled="true" grassFlattening="true" drawDistance="120.0" meshes="true" />
    <trees useLOD0="true" distanceScale="0.2" />
    <hair enabled="true" />
    <skidmarks enabled="true" parallax="true" />
    <skidmarks_blending enabled="true" />
    <audio audioUpdateRate="2" audio_min_job_worker_threads="2" audio_max_job_worker_threads="8" />
    <async_compute enabled="true" />
    <cs_culling enabled="false" />
    <vendor_shader_pack enabled="true" />
    <replay_directory path="" />
    <rt_quality quality="3" />
    <rt_shadows enabled="true" />
    <rt_reflections enabled="true" />
    <rt_transparent_reflections enabled="true" />
    <rt_ao enabled="true" />
    <rt_ddgi enabled="true" />
    <rt_version version="0" />
    <vrs enabled="false" />
    <reflex mode="1" />
    <ser enabled="true" />
    <ca enabled="false" />
    </hardware_settings_config>


    Maybe don't have your files co-opted into 1D. There's an address translation there that the game may not cope with or maybe a permissions problem created by file ownership, hell even a restricted folder access due to security settings.

    But, EA....test things!

  • EA_Vendcera's avatar
    EA_Vendcera
    Icon for Community Manager rankCommunity Manager
    10 months ago

    Hey everyone,

    thanks again for your reports and additional info.

    We've now got a fix for this issue lined up with the coming patch v1.5 on Monday. Please let us know then if the UI is being displayed correctly.

    • On PC, fixed an issue where the game's UI would not scale up correctly at higher resolutions

    -Vendcera

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