Forum Discussion

xahmol's avatar
xahmol
12 months ago

Re: EA app - Can't Open F1 24

@ppparkinson9 wrote:

So after all that it was Bitfender. I'm an idiot. But in case it hslps anyone create exceptions for F124.exe for the various protection programs in Bitdefender and it might work.

Interesting, as I do have Bitdefender.

What kind of exceptions did you make?

will look into this this afternoon (no time this morning).

But as an IT security professional, programs that need AV or Windows integrity controls disabled sound very fishy to me. They should then still fix that even if the workaround works.

Especially as this is my sons laptop, need AV (and lack of admin rights) alsofo protect him from himself doing stupid things….

(did check if it would run logging in with my admin account by the way, still does not work, so lack of admin rights at least was not the issue apart from needing my password once in the first time anti cheat starts)

4 Replies

  • ppparkinson9's avatar
    ppparkinson9
    12 months ago

    With a bit of trial and error the culprit appears to be Advanced Threat Defense, I had exemptions on Antivirus and Advanced Threat Defence. Removed the exemption from Antivirus- it booted up, removed the exemption from Advanced Threat Defense it threw me out to the EA App as usual.

    Bear in mind I have also taken the other steps such as moving the install to the C:/ drive, making the exemptions for Exploit Protection.

    Now I've run into the resolution issue but at least i can now get into the game. 

  • cerveau32's avatar
    cerveau32
    12 months ago

    WOW Man, After days of this game not even working once, doing what you said ie

    Adding an exception to "Advanced Threat Defence"  in BitDefender for the "EA AntiCheat Launcher.exe" and the game worked immediately.

    THANK YOU for succeeding where EA failed

  • ppparkinson9's avatar
    ppparkinson9
    12 months ago

    Welll that's interesting, my exemptions were for F124.exe, but applying it to EAAntiCheat might work too.

  • xahmol's avatar
    xahmol
    12 months ago

    Thanks! But will be tomorrow before I can try, my son is all engaged in another game j9w 😉

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