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jensilandroid's avatar
jensilandroid
Seasoned Adventurer
2 years ago

Re: Game's UI doesn't adjust when using a resolution higher than 1080p

Hello Buddy,

Thank you for the reply. 

I redownloaded the whole game 4 times already, and I can confirm that, F1 24(exe) has Run as Administrator and Disable Full Screen Optimizations boxes unchecked.

Attaching screenshot of the same. For now, I can only play this game in 1680 x 1050 resolution.

Been troubleshooting this issue since "Launch", and there is still no fix, and I am exhausted and out of ideas.

9 Replies

  • EA_Vendcera's avatar
    EA_Vendcera
    Icon for Community Manager rankCommunity Manager
    2 years ago

    Hey folks,

    I've merged a couple of posts into this thread and removed the duplicate posts.

    That seem to be some weird resolution issues you are having, and I've flagged this to the team. Thanks for bringing it to our attention!

    -Vendcera

  • Philipp_FOS's avatar
    Philipp_FOS
    2 years ago


    Hello everybody,

    I had the same problem, and I was running my F1 24 executable as Administrator, "Use legacy display ICC color management" was also checked.

    I unchecked both options and checked the "Deactivate Full Screen Optimizations" box, and it worked.

  • jensilandroid's avatar
    jensilandroid
    Seasoned Adventurer
    2 years ago

    Hello Everybody,

    I have found a fix to this problem.

    Looks like we need to enable "Game Mode" in Windows for the resolution to work correctly.

    Click on Start and type Game Mode and enable Game Mode in Game Mode settings.

    It worked for me, and hopefully it does work for rest of you as well.

    EDIT:

    You just need to have "Game Mode" enabled once in Windows settings.

    Let me explain by steps in detail:

    1. We enable Game Mode, and set the resolution to 2560 x 1440p, (it will work fine, but please verify by playing a quickfire race, and recording a gameplay), and we close the game.

    2. We disable "Game Mode" in Windows settings and launch F1 24.

    3. F1 24 will continue to work in 2560 x 1440, despite having "Game Mode" turned off in Windows settings.

    4. Even with "Game Mode" off in Windows settings, we can change resolutions within the game, and the game will not revert resolution to 1024 x 768.

    Whatever resolution we choose, will keep saving as working as we set. (I tried it with every single resolution, and all worked).

    My Understanding:

    This looks like a one-time thing that Windows Operating System / F1 24 game needs to make a handshake claiming it's a "Game", so that all the resolutions available within the game work fine within the F1 24 game resolution options.

    General Note:

    It is not mandatory or compulsory to disable "Game Mode". I personally keep Game Mode off, as I don't see any performance gain or improvement with it having enabled in my Windows settings.

    Thank You.

  • EA_Kent's avatar
    EA_Kent
    Icon for Community Manager rankCommunity Manager
    2 years ago

    Marking as solved only for visibility. We are currently gathering more information regarding these reports. 


    Hey everyone, 

    Thank you for reaching out to us about this. We're hoping you can share a bit more info to help us look into these reports. 

    When you have the chance, please share a DxDiag here so we can take a look. If you need more info on how to pull one up check out the article linked below: 

    How to gather information on your PC using DxDiag

    Once you have the DxDiag text file please attach it to a post in this thread. 

    Thank you! 

  • OtterBos's avatar
    OtterBos
    Seasoned Newcomer
    2 years ago

    My 4K blurry broken pixelated issue is fixed after I replaced my hardware_settings_config.xml C:\Users\XXXXX\OneDrive\Documents\My Games\F1 24 with the same file from f1 23 or it can be fixed by manually editing hardware_settings_config.xml with notepad and replaced with the following, your F1 should change the hardware specs:

    <?xml version="1.0" encoding="UTF-8" ?>
    <hardware_settings_config applyOOTB="false">
    <cpu name="AMD Ryzen 9 7900X 12-Core Processor" processors="12" processorStride="1" processorBinding="1" />
    <graphics_card deviceId="0x2704">
    <resolution width="3840" height="2160" displayMode="1" vsync="false" vsyncInterval="auto" frameRateLimiterEnabled="false" frameRateLimiterValue="100">
    <refreshRate numerator="60" denominator="1" />
    <windowPosition x="0" y="0" />
    <outputMonitor index="1" />
    <aspectRatio auto="false" width="16" height="9" />
    <hdr mode="0" peakNits="1000" />
    </resolution>
    </graphics_card>
    <motion>
    <dbox enabled="true" />
    <udp enabled="true" broadcast="false" ip="127.0.0.1" port="20777" sendRate="60" format="2023" yourTelemetry="public" onlineNames="on" />
    </motion>
    <antialiasing taa="true" checkerboard="false" cmaa2="false" dlss="true" cas="0" fsr="0" fsr2="0" xess="false" />
    <aa_quality value="1" />
    <aa_sharpness value="1.000000" />
    <dlss_g enabled="true" />
    <dynamicresolution_enabled value="true" />
    <dynamicresolution_target_fps value="144" />
    <dynamicresolution_profile deltaDown="0.05" percentageDown="0.9" deltaUp="0.01" percentageUp="0.85" alpha="0.95" />
    <dynamicresolution_min_scale value="1.000000" />
    <ssao enabled="true" algorithm="2" />
    <ssrt enabled="true" quality="4" />
    <texture_streaming sizeInMiB="2048" texelDensityBias="0.0" concurrentTextureSwaps="1" />
    <led_display fanatecNativeSupport="true" sliProNativeSupport="true" sliProForceBrightness="127" wootingRGBEnabled="false" />
    <anisotropic_filter level="16" />
    <lighting quality="3" volumetricFog="true" volumetricFogMapWidth="1920" volumetricFogMapHeight="1080" />
    <postprocess motionBlur="true" godRays="true" depthOfField="true" lensStreak="true" lensFlare="true" bloom="true" motionBlurV2="true" />
    <shadows enabled="true" skyShadowMapSize="2048" skyShadowCascadeCount="4" skyShadowLowLod="false" worldShadowMapSize="4096" skyShadowMap32Bits="true" nightShadowMapSize="4096" nightShadowCharacterCast="true" nightShadowSourceCount="4" sampling="3" spotShadowMapSize="2048" spotShadowSampling="3" crowdInShadows="true" />
    <particles enabled="true" distanceScale="1.0" rate="1.0" high="true" />
    <crowd distanceScale="0.4" billboardDistance="4000" />
    <vehicle_reflections envMapScale="2.0" envMapUpdateMode="alternate" envMapRenderMode="carsAndCharacters" cubeMapEnabled="true" cubeMapScale="2.0" cubeMapUpdateMode="all" />
    <mirrors mirrorsUpdateMode="both" mirrorsRenderMode="carsAndCharacters" treesInMirrors="true" crowdInMirrors="true" highDetailMirrors="true" highDetailTyresAndCar="true" particlesInMirrors="true" />
    <weather_effects rainSplashes="true" rainSheets="true" rainBeads="true" rainHigh="true" trackHeatHaze="true" planarReflectionsEnabled="true" planarReflectionsHQEnabled="true" planarReflectionsRangeScale="3.0" planarReflectionsRTScale="1.0" planarReflectionsMipTailBlur="true" proceduralCloudRTScale="4.0" proceduralCloudTiling="7" proceduralCloudQuality="1" />
    <ground_cover enabled="true" grassFlattening="true" drawDistance="120.0" meshes="true" />
    <trees useLOD0="true" distanceScale="0.2" />
    <hair enabled="true" />
    <skidmarks enabled="true" parallax="true" />
    <skidmarks_blending enabled="true" />
    <audio audioUpdateRate="2" audio_min_job_worker_threads="2" audio_max_job_worker_threads="8" />
    <async_compute enabled="true" />
    <cs_culling enabled="false" />
    <vendor_shader_pack enabled="true" />
    <replay_directory path="" />
    <rt_quality quality="3" />
    <rt_shadows enabled="true" />
    <rt_reflections enabled="true" />
    <rt_transparent_reflections enabled="true" />
    <rt_ao enabled="true" />
    <rt_ddgi enabled="true" />
    <rt_version version="0" />
    <vrs enabled="false" />
    <reflex mode="1" />
    <ser enabled="true" />
    <ca enabled="false" />
    </hardware_settings_config>

  • I have literally had this same issue since the beta's. I have a 4k 120hz LG Oled C3 I play on and it will not go past the standard resolution. No matter how many times I change it. 


  • @OtterBos wrote:

    My 4K blurry broken pixelated issue is fixed after I replaced my hardware_settings_config.xml C:\Users\XXXXX\OneDrive\Documents\My Games\F1 24 with the same file from f1 23 or it can be fixed by manually editing hardware_settings_config.xml with notepad and replaced with the following, your F1 should change the hardware specs:

    <?xml version="1.0" encoding="UTF-8" ?>
    <hardware_settings_config applyOOTB="false">
    <cpu name="AMD Ryzen 9 7900X 12-Core Processor" processors="12" processorStride="1" processorBinding="1" />
    <graphics_card deviceId="0x2704">
    <resolution width="3840" height="2160" displayMode="1" vsync="false" vsyncInterval="auto" frameRateLimiterEnabled="false" frameRateLimiterValue="100">
    <refreshRate numerator="60" denominator="1" />
    <windowPosition x="0" y="0" />
    <outputMonitor index="1" />
    <aspectRatio auto="false" width="16" height="9" />
    <hdr mode="0" peakNits="1000" />
    </resolution>
    </graphics_card>
    <motion>
    <dbox enabled="true" />
    <udp enabled="true" broadcast="false" ip="127.0.0.1" port="20777" sendRate="60" format="2023" yourTelemetry="public" onlineNames="on" />
    </motion>
    <antialiasing taa="true" checkerboard="false" cmaa2="false" dlss="true" cas="0" fsr="0" fsr2="0" xess="false" />
    <aa_quality value="1" />
    <aa_sharpness value="1.000000" />
    <dlss_g enabled="true" />
    <dynamicresolution_enabled value="true" />
    <dynamicresolution_target_fps value="144" />
    <dynamicresolution_profile deltaDown="0.05" percentageDown="0.9" deltaUp="0.01" percentageUp="0.85" alpha="0.95" />
    <dynamicresolution_min_scale value="1.000000" />
    <ssao enabled="true" algorithm="2" />
    <ssrt enabled="true" quality="4" />
    <texture_streaming sizeInMiB="2048" texelDensityBias="0.0" concurrentTextureSwaps="1" />
    <led_display fanatecNativeSupport="true" sliProNativeSupport="true" sliProForceBrightness="127" wootingRGBEnabled="false" />
    <anisotropic_filter level="16" />
    <lighting quality="3" volumetricFog="true" volumetricFogMapWidth="1920" volumetricFogMapHeight="1080" />
    <postprocess motionBlur="true" godRays="true" depthOfField="true" lensStreak="true" lensFlare="true" bloom="true" motionBlurV2="true" />
    <shadows enabled="true" skyShadowMapSize="2048" skyShadowCascadeCount="4" skyShadowLowLod="false" worldShadowMapSize="4096" skyShadowMap32Bits="true" nightShadowMapSize="4096" nightShadowCharacterCast="true" nightShadowSourceCount="4" sampling="3" spotShadowMapSize="2048" spotShadowSampling="3" crowdInShadows="true" />
    <particles enabled="true" distanceScale="1.0" rate="1.0" high="true" />
    <crowd distanceScale="0.4" billboardDistance="4000" />
    <vehicle_reflections envMapScale="2.0" envMapUpdateMode="alternate" envMapRenderMode="carsAndCharacters" cubeMapEnabled="true" cubeMapScale="2.0" cubeMapUpdateMode="all" />
    <mirrors mirrorsUpdateMode="both" mirrorsRenderMode="carsAndCharacters" treesInMirrors="true" crowdInMirrors="true" highDetailMirrors="true" highDetailTyresAndCar="true" particlesInMirrors="true" />
    <weather_effects rainSplashes="true" rainSheets="true" rainBeads="true" rainHigh="true" trackHeatHaze="true" planarReflectionsEnabled="true" planarReflectionsHQEnabled="true" planarReflectionsRangeScale="3.0" planarReflectionsRTScale="1.0" planarReflectionsMipTailBlur="true" proceduralCloudRTScale="4.0" proceduralCloudTiling="7" proceduralCloudQuality="1" />
    <ground_cover enabled="true" grassFlattening="true" drawDistance="120.0" meshes="true" />
    <trees useLOD0="true" distanceScale="0.2" />
    <hair enabled="true" />
    <skidmarks enabled="true" parallax="true" />
    <skidmarks_blending enabled="true" />
    <audio audioUpdateRate="2" audio_min_job_worker_threads="2" audio_max_job_worker_threads="8" />
    <async_compute enabled="true" />
    <cs_culling enabled="false" />
    <vendor_shader_pack enabled="true" />
    <replay_directory path="" />
    <rt_quality quality="3" />
    <rt_shadows enabled="true" />
    <rt_reflections enabled="true" />
    <rt_transparent_reflections enabled="true" />
    <rt_ao enabled="true" />
    <rt_ddgi enabled="true" />
    <rt_version version="0" />
    <vrs enabled="false" />
    <reflex mode="1" />
    <ser enabled="true" />
    <ca enabled="false" />
    </hardware_settings_config>


    Maybe don't have your files co-opted into 1D. There's an address translation there that the game may not cope with or maybe a permissions problem created by file ownership, hell even a restricted folder access due to security settings.

    But, EA....test things!

  • EA_Vendcera's avatar
    EA_Vendcera
    Icon for Community Manager rankCommunity Manager
    2 years ago

    Hey everyone,

    thanks again for your reports and additional info.

    We've now got a fix for this issue lined up with the coming patch v1.5 on Monday. Please let us know then if the UI is being displayed correctly.

    • On PC, fixed an issue where the game's UI would not scale up correctly at higher resolutions

    -Vendcera

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