Forum Discussion

Champlu's avatar
12 months ago

The game does not start

Product: F1 24
Platform:PC
Please specify your platform model. PC
Summarize your bug When launching the game in Steam, a window with the game logo pops up, after a few seconds it disappears, the game does not launch, there is no process, and in Steam the game launch button is available again. - I tried reinstalling the game. - Checking the integrity of the files (each time it says that 3 files are missing and that it will download them during the update). - Added an exception in Windows protection. - Activated the launch of the game with administrator rights. - Tried disabling cloud storage, controller, etc. None of the solutions that I could find on the Internet helped. There were no such problems with versions 22 and 23 for me. I purchased the game on 08.08.24 and so far I have not been able to launch it.
What is your 16 digit Report Code? None as I can't launch the game.
What peripherals are you using? Please list the exact make and model. Xbox One, Model: 1708, 1790
Can you please provide the name of your current internet service provider? Rostelecom
Which area is the bug/glitch in? Single Player
Steps: How can we find the bug ourselves? As I found in the internet it was a well known issue which marked as resolved - but it's not.
What happens when the bug occurs? The game does not startю
What do you expect to see? The game to start.

What can I provide here if I don't have any error codes, etc. ?!

2 Replies

  • An update for you, when I tried to launch EAAntiCheat.GameServiceLauncher.exe (which window actually I saw during game launch) next error appears.

  • By the way, I've tried all the solutions regarding Windows & DEP to resolve that 0xc0000005 error - it's still occuring. Have nothing good to say regarding that anticheat programm which is stopping the process...