F1 25 2026 constantly crashes

Title: F1 25 Constantly Crashing on Xbox Series X – Extensive Troubleshooting Has Not Resolved the Issue

I’m looking for help from an EA Community Manager or technical support team regarding a persistent crashing issue with F1 25 2026 Season Edition on Xbox Series X.

Since purchasing the game, I’ve experienced repeated crashes at completely different points, including:

• Crashing at the main menu, particularly when the drivers are displayed.
• Crashing during Grand Prix mode.
• Crashing during Career Mode.
• Crashing after completing races, sometimes just before the podium presentation.
• Occasionally, the crash causes my entire Xbox to restart.

I’ve also experienced crashes with EA Sports FC 27, although other games, including GTA 5 Online and Roblox, work without issues.

Troubleshooting already completed:

• Multiple full reinstalls of F1 25.
• Reinstalled the base game without the 2026 Season Pack.
• Cleared game data and reserved space.
• Reset the Xbox while keeping games and apps.
• Power cycled and unplugged the console.
• Checked for all available game and console updates.
• Tested the game offline.

None of these steps have resolved the problem.

I have now spoken to EA Support directly. The adviser confirmed they had exhausted the troubleshooting steps available to them but could not resolve the issue, and I was directed to post on these forums.

I previously played F1 through EA Play without experiencing this issue. The problems began after purchasing the game through a digital key from Loaded.

Can an EA Community Manager or technical specialist please investigate this?

I don’t want another list of troubleshooting steps I’ve already completed. I want to understand why the game is crashing and whether there is a known issue or a potential fix.

I’ve paid £35 for this game and simply want to be able to play it reliably.