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43 Replies
same, pls resolve it while it still helps, since in the july 1st we'll anyways get the standard edition that we've pre-ordered.
- EA_Blueberry4 years ago
Community Manager
Hey, PS4 fans.
We'll need some additional information from those that are not seeing the Play First Trial available:- PSN ID
- Region you are located in
- Do you have an active EA Play membership on this PSN ID or is it being shared to you?
PSN ID: jorgemat
Region: Spain (Europe)
I have an active EA Play membership on this PSN ID
PSN ID - m14791
Region - India
EA Play is on my own account, not being shared through anyone.
PSN ID: sam_agg123
Region : United Kingdom
I have an active EA play membership
Plz be quick as our time before the game gets released is reducing and I would expect compensation if I do not receive a trial
- EA_Blueberry4 years ago
Community Manager
Hey, PS4 community.
Thank you for the details, we sent them up.
Quick question for you all here. If you visit the PlayStation store on both the console and on the web do you see two options for the game? There should be the following:- full version of the game
- Trial for free or $0.00
You are all reporting you don't see the trial option. We are looking to confirm you don't see it on either the console and the web.
Is anyone able to provide a screenshot of that they see on both and attach here in a reply? Screenshots of the PS4 were attached here https://answers.ea.com/t5/Bug-Reports/Ea-play-trial-is-not-available-on-ps4/m-p/11593860#M139
The screenshots of the web are attached here. The first screenshot shows the game I preordered and the second screenshot shows the other options available for the game. The only one I can download (really I can't as I don't have the PS5) is the trial for the PS5 version of the game.
- EA_Blueberry4 years ago
Community Manager
No, as it can be seen in the screenshot. When I click in the second standard edition it just doesn't show any option.
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