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Boltonlad95's avatar
Boltonlad95
Seasoned Adventurer
2 years ago

Incorrect Playoff Rewards

Edit 26/04: There are reports once more of teams not receiving the correct playoff rewards. If you've encountered this issue, please report it in this thread.
 
FYI: If you reply to this thread, please ensure you follow the guidelines below in order to avoid the thread getting locked - https://answers.ea.com/t5/help/faqpage/faq-category-id/faq-user-guidelines
 
Creating this thread to highlight the significant issues that have plagued the Pro Clubs community during this Season's playoffs.
 
Numerous clubs, including ours, have experienced matches not registering for the playoffs, despite being listed in our calendars. Our team alone had 6 matches go uncounted, a problem echoed by many other clubs reporting at least 5+ matches failing to register.
 
Now that the playoffs have finished, we're seeing that playoff rewards are also bugged. Clubs are being awarded for being "0th", and I'm seeing teams who went 20-0 only being awarded the "Participant" rewards, when they should be receiving the top 1% rewards.
 
A quick glance at this forum or a browse through the r/fifaclubs subreddit reveals a multitude of posts underlining these issues.
 
We urgently request an acknowledgment of these issues from EA. The game mode is now all geared towards the playoffs, so if these issues aren't resolved, it's no longer worth playing.

Edit: It appears that there are still ongoing issues, now affecting regular league matches. Numerous reports of matches ending in errors and games not being counted. Still no sign of clubs receiving the correct playoff rewards.

Edit2: Matches are now counting again but no confirmation regarding playoff rewards as of yet. I will continue to use this thread in an effort to get further updates regarding these rewards.

129 Replies

  • Hi EA overlords, as others have described here, we have been robbed by a glitch in pro clubs, stating we finished the playoffs 0th. We have been shortchanged in rewards, and as a result I have had to let go many support staff and fringe players for the team. Hunger strike started today and will continue until my club, Pidgeon Badgers, is rightfully compensated. 

  • Regarding your update, we still are not having any games count. Didn’t during playoffs and still not having league matches count today as of 2/6/24. Can’t even get a hold of EA either since they don’t care

  • I’ve been having the same problem since last week. Stuck in div 5 when my club should have already been in div 2 at least. 

  • I had all these problems, and would like to echo your frustration. What matters most now is that they resolve the lack of playoff rewards. 

  • Boltonlad95's avatar
    Boltonlad95
    Seasoned Adventurer
    12 months ago

    @EA_Darko Are there any updates regarding the playoff rewards?

    On the game, it shows our correct record and position from the playoffs, but no trophy - 

    In the club leaderboards, it still shows our best finish to be "Runner-up". This should say "Champion" now but hasn't updated to reflect last seasons playoff results

    On the EA pro clubs stats website and other stats sites, it shows the correct playoff result - 

  • Boltonlad95's avatar
    Boltonlad95
    Seasoned Adventurer
    10 months ago

    @EA_Darko The pro clubs playoffs have just finished and I'm seeing reports of clubs not receiving the correct playoff rewards. Please can this be looked into ASAP?

    After increasing the amount of playoff matches to 30 and only giving us a week to complete them, it has been a manic week for my team to scramble some sessions together and complete these games. It would be extremely disappointing to find out it was all for nothing.

  • Me and me friends who were in div one went 17-8 and should’ve been in the top 10-25% minimum or better and the rewards that we got were participation rewards.

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