Forum Discussion
13 Replies
- KUBMURKEM1 month agoSeasoned Novice
This is NOT a solution! EA Forums Team is trying to close the case with fake solutions while I am STILL LOCKED OUT for 15 DAYS. This is a scam. I have NOT accepted any solution because the game still doesn't work. Stop lying to your community! #23994094
- KUBMURKEM1 month agoSeasoned Novice
I am writing this to warn the entire community.
EA Forums Team just marked my previous thread as 'Accepted Solution'. This is a blatant LIE.
- The Reality: I am still getting the 'DisplayName field missing' error. I have been locked out of FC 24 for 15 FULL DAYS.
- The Cover-up: They are marking cases as 'Solved' just to fix their statistics, while the customer is still suffering. Even though EA_Barry admitted a 'misunderstanding' 4 days ago, NO ONE has fixed my account.
- The Fraud: I am officially labeling this behavior as fraudulent. You cannot hide your technical incompetence by clicking a 'Solved' button.
I have already initiated a Chargeback with my bank and I am demanding EA SPORTS FC 26 as compensation for this 15-day harassment.
DO NOT TRUST THE GREEN TICK. My case #23994094 is NOT solved. EA is ignoring paying customers!
- EA_Barry1 month ago
Community Manager
Solution unmarked.
Please continue to work with EA Advisors on your account issue.
Please also note that a chargeback is not advised as there may be adverse results to your account.