Forum Discussion

Not applicable

2 years ago

Solved

EAFC Points not added to account

I purchased EAFC points from playstation store for $99 and it’s been hours, I’ve tried restarting the game and the playstation but my points won’t show up in the game. Please help me fix this issue

EA_Mako
2 years ago
Hey @AK0097,

If it's been more than 24 hours and you still haven't seen those FC Points show up on the account, you'll want to get in touch with our support team so they can take a look.

You'll need to have these screenshots available when reaching out to support. You can create a case with the link below to get started!

https://help.ea.com/en/help/faq/using-ea-help/

3 Replies

EA_Mako
Community Manager
2 years ago
Hey @AK0097,

If it's been more than 24 hours and you still haven't seen those FC Points show up on the account, you'll want to get in touch with our support team so they can take a look.

You'll need to have these screenshots available when reaching out to support. You can create a case with the link below to get started!

https://help.ea.com/en/help/faq/using-ea-help/
WiMoHaKi
Not applicable
2 years ago
Hey i just bogut 1050 ea fc. Its been more than 24 hour but i still didn't receive my ea point can u help me?
dk_o7s
Not applicable
1 year ago
Hello when I had FC24 there was a deal for FC 25 to get it for cheaper and also get 500 FC points I then bought the game and don’t see the FC points anywhere how do I claim them ?