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3 Replies

  • gderosa's avatar
    gderosa
    2 years ago

    Hello, I have the same issue. My son has a child account, which I don't seem to be able to find any settings for under my EA account to be able to manage it. He is trying to add a frinds from the PSN to play some FC cross play but when adding the friend I jut see the error: 'Could not send friend request, try again'

    I've checked cross play is enabled, his profile is marked as showing online, and all his Xbox account settings are unrestricted and enabled for cross play and to be able to add friends. This can only be an EA account ID issue. Any ideas?

  • I am getting this exact same issue as well.  Any help appreciated

  • gderosa's avatar
    gderosa
    2 years ago

    According to EA online chat, if your child is under 13 then they cannot add friends in game. It’s crazy because as an Xbox user he can add friends, but not if they’re through the EA friend service. 

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