Why can’t we get a refund?
The game has been fundamentally broken since release and people gave it the benefit of the doubt as it came away from FIFA but it is still a broken game.
I rarely even play the game yet multiple times a day I have to reboot the game due to menus randomly glitching out (photos added).
Endless in game glitches and mechanics that are just strange and need fixing but never do.
Completing objectives but occasionally not receiving said reward.
Endless mistakes from devs on Ultimate Team that ends up benefits some users but ‘shafts’ others (Messi glitch being the latest).
As I said, the game has been and still is fundamentally broken and I, and sure many others have given up hope it’ll ever be fixed.
I’d love a proper explanation why we wouldn’t be allowed a refund?