Forum Discussion

Re: Why players get banned due to buying items incorrectly appearing GK pos?

@JogginatorI believe people should stop trading those cards untill the problem is fixed in order to avoid any trouble.

5 Replies

  • Agree but does not merit banning players or taking their coins.

  • @Nalchic You are right. However at this moment, these cards are still on the market . EA disclaimed they have fixed the issues on twitter, but actually they did not. Neither they agree to cancel those unfail sactions when people try to appeal. Can't imagine there will be more people trying to trade these cards and get banned or coins swiped. 

  • Nalchic's avatar
    Nalchic
    Hero+
    2 years ago
    @49e324bae0092ede I agree, but people should be aware that this is not right, and not use this to their advantage, just wait untill its fixed, i see those cards too, but its never came to my mind to trade those cards. Be patient, the situation will be solved for sure, things like that happen in every videogame.
  • Baasta's avatar
    Baasta
    Rising Scout
    2 years ago

    It’s illegal what EA did. 

    but EA  give nothing on the Customers.

    the Community Managers have No Power and won‘t help us.

    There are so many people affected.

    we must post every day here until they help us. Everyone should see what this company do to loyal customers 

  • Maybe we should spam the feedback portal with negative feedback. There are countless of players who have been banned because of this and the support just declines every Support-Ticket which keeps players banned. It might be helpful to constantly give bad feedback considering this issue which is still not fixed and will get more players banned. With enough bad feedback, the Problem might get escalated.

    See EAs twitter for the feedback portal: 

    https://x.com/EASFCDirect/status/1765079934568206521?s=20

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