Forum Discussion

Hero+

Re: Why players get banned due to buying items incorrectly appearing GK pos?

@49e324bae0092ede I agree, but people should be aware that this is not right, and not use this to their advantage, just wait untill its fixed, i see those cards too, but its never came to my mind to trade those cards. Be patient, the situation will be solved for sure, things like that happen in every videogame.

2 Replies

Baasta
Rising Scout
2 years ago
It’s illegal what EA did.
but EA give nothing on the Customers.
the Community Managers have No Power and won‘t help us.
There are so many people affected.
we must post every day here until they help us. Everyone should see what this company do to loyal customers
BlackSouI
2 years ago
Maybe we should spam the feedback portal with negative feedback. There are countless of players who have been banned because of this and the support just declines every Support-Ticket which keeps players banned. It might be helpful to constantly give bad feedback considering this issue which is still not fixed and will get more players banned. With enough bad feedback, the Problem might get escalated.
See EAs twitter for the feedback portal:
https://x.com/EASFCDirect/status/1765079934568206521?s=20