KUBMURKEM
5 hours agoSeasoned Newcomer
EA Help told me to 'upvote' instead of fixing my 8-day lockout!
After waiting for 8 FULL DAYS (192 hours) without access to FC 24, the only 'solution' EA Help (Leimar) offered me via email was to 'upvote similar issues on forums' and stay patient.
I am a paying customer, not a beta tester. My license is broken (DisplayName field missing error) and instead of a technical fix, I am being told to go click buttons on a forum? This is how EA treats its customers who are victims of their own server-side errors.
This is unacceptable. I need a Senior Specialist to manually fix my entitlement for Case #23994094. Stop ignoring your customers!"