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JBUG20120's avatar
2 years ago
Solved

Redeemed beta code but can't download on PS5

Hi I received the code but on my ps5 I pressed continue instead of downloading the closed beta and now I can’t access it it’s saying the code has already been redeemed what can I do 

[CM - Edited title for clarity]

  • Hi @JBUG20120,

    If the code was already redeemed, you'll need to check through your PS5 game library if the download wasn't started right away. You should be able to view a list of all the titles claimed on your account from there.

14 Replies

  • Hi, I entered my beta code on my PS5 and nothing happened when it said it was redeemed. I’ve cleared space in my storage, restarted the console, and I do not see it in my game library. I do see it in my recent transactions, however, through the PS Store. Can you help?

  • I redeemed my code on my phone app. Went to my ps5 and the game isn’t there. I checked my transaction history via the console and it shows the codes been redeemed, but no sign of the game, anyone else have same issue??

  • I have the same problem the send me the code for beta closed  have redeem but no download what is the point send the code if can’t play 

  • On PS5, I went to my game library, and then ‘your collection’, I was able to select it from there to download. Hope this helps everyone, poor rollout from them not even sharing instructions 

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