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7cee60538b04396's avatar
7cee60538b04396
2 years ago
Solved

Sanctioned and coins wiped out

I thought my account was hacked when over 1 million of my coins got wiped out. Later found out that I have been sanctioned after contacting EA via chat.

How can I get sanctioned??? How??? I haven’t done one thing wrong. No transfer of any kind.. NOTHING! I made all of those coins by selling making profits like 2-3K per sale. It is really disgraceful. I don’t know if they are doing this because I never buy EA points. 

Time to delete the game again. Last time I stopped playing was back in 2020/21 due to unfair matchups.. frustrating gameplay.. etc etc. returned after 3-4 years and that is turning out to be a terrible mistake. Even if I get my coins back which I don’t know if I will. What stops them from doing this agin?? I don’t want to live through all this trouble. It took my hours to earn that. I was doing it to buy a decent TOTS player. 
Wasted valuable time of my life on this game only for EA to make me feel miserable. 😞 

Time to quit again. 👋 

  • EA_Pulsar's avatar
    EA_Pulsar
    2 years ago

    Sorry to hear about the situation with your account. We do not have access to the specifics of your account sanction, so we cannot provide more information. Our Terms of Service team specializes in handling such disputes.  

       

    Here are the steps you need to follow to reach them using the web form:   

       

    Get information about your EA Account lock, ban, or suspension   

      

4 Replies

  • EA_Pulsar's avatar
    EA_Pulsar
    Icon for Community Manager rankCommunity Manager
    2 years ago

    Sorry to hear about the situation with your account. We do not have access to the specifics of your account sanction, so we cannot provide more information. Our Terms of Service team specializes in handling such disputes.  

       

    Here are the steps you need to follow to reach them using the web form:   

       

    Get information about your EA Account lock, ban, or suspension   

      

  • 7cee60538b04396's avatar
    7cee60538b04396
    2 years ago

    They have replied with a system generated message I highly doubt anyone bothered to even check.

    now let me be honest: I think they took away my coins because I made a big profit selling managers. Especially the say before selling Norway managers. Making profit like 2-3K of each. Must have sold 100-120. But there is NOTHING wrong in doing that. It took so much hard work. My parents have raised me better than this to just keep playing a game whose creators and admins just wipe off the progress thinking I will keep playing. No!

    wanted to delete club but found out today that the option of deleting has also been removed LOL I can see why. If this doesn’t show how greedy EA are then nothing will. Oh also I never bought Fifa Points so makes a lot of sense to take my earnings so that you can force me to buy coins before TOTS. NOPE. Deleted the game today and now searching way to delete the EA account. Thank god I didn’t renew my EA play!!! 

    IT HURTS MAN BECAUSE I LOVED THIS GAME! 

    Good bye and Good luck 👋 👍 

  • SirCarbonara's avatar
    SirCarbonara
    Rising Veteran
    2 years ago

    I guess we all love football, and the option „delete the club” was removed because at the end of fc24 noone will remain playing. Judging by transfers 50% of people is not playing it anymore.

  • LtLickMe8's avatar
    LtLickMe8
    2 years ago

    If you have been sanctioned and your coins get taken away will this be permanent or will they put your account under review and if you passed the review do you then get your coins back and if that is the case how long does the review typically take?

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