CASE #23994094 - 144 HOURS NO ACCESS - DisplayName field missing / Origin loop"
"I paid for FC 24, but I'm locked out. EA Help is ignoring me for 144 hours. This is a scam."
Forum Discussion
"@EA_Barry – Please READ the case before giving a generic response. My account is NOT BANNED. I am not asking for a ban appeal.
I have a technical entitlement error (DisplayName field missing from registry) that has prevented me from accessing FC 24 for 9 FULL DAYS. Your support team has been ignoring me and even told me that 'complaints won't change the outcome'.
This is a technical support failure, not a TOS/Ban issue. Please escalate Case #23994094 to the technical team, not the ban appeals team. Stop wasting my time with wrong directions!"
EA_Barry
Community Manager
Community ManagerApologies for the misunderstanding; your situation was not clear from your initial post. If your current support case is ongoing, please continue to work with our Advisors on a solution. Otherwise, you can make contact with EA Advisors for account support using the information below. Thank you.
I opened a new thread. 48 hours passed and still no fix. I am done waiting. Check my latest post.
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