Forum Discussion
EA_Solaire
Community Manager
2 years agoHello @mfcroots
Please try the following steps to help clear up this error:
- Try a full power-cycle on your console and router/modem
- Please run through the connection guide here as well as the guide from PlayStation
- Change your DNS settings (You can use the public google DNS primary: 8.8.8.8, secondary: 8.8.4.4, unless there is a different DNS you would rather use)
- Restore the Licenses on your console
- Check that you have an open NAT type on your console
If these steps don't help, please run the Connection Quality Report and attach the results to your post so we can investigate further.
- xmkristox2 years agoSeasoned Novice
Hi, the problem continue. Note that all other games competitive as COD, CS run with no lag! All the steps done , port forwarding etc…check attaches quality report