51 player pack disappeared from inventory

Question

Product: EA SPORTS FC 24Platform:PlayStation 5Please specify your platform model. Sony PlayStation 5What is your Gamertag/PSN ID/Switch ID? SM_COYWSWhich mode has this happened in? Ultimate Team™Which part of the mode? Squad Building ChallengesCan you tell us the date (MM/DD/YYYY) that you saw the bug? 01/24/24What time did you see the bug? (HH:MM AM/PM) 08:00What is your time zone? PST - GMT - 8:00How often does the bug occur? Every time (100%)Steps: How can we find the bug ourselves? The pack is no longer in my inventory and was never opened. Can check my inventory and packs I opened. What happens when the bug occurs? The pack is not there and I can’t make it come back. I have tried both on console and the companion appWhat should be happening instead? I should have the pack to open. ‌My pack disappeared from inventory without my opening it.&nbsp;

holdyj745 · Answer

can anyone help me.. i have a problem, five players disappeared, most of them were Icons and around 80,000 coins, what should i do?

nulimjas404w · Answer

I bought Ronaldo Fenômeno, 97, paid R$4,99 on my credit card and didn’t get the player on my team. How can EA help me?

ea_barry · Answer

@bca102&nbsp;

For missing items,&nbsp;please make contact with an EA Game Advisor for assistance.Click the following link to get started:https://help.ea.com/help/faq/using-ea-help/Thanks.

bca102 · Answer

Hi,I did that and they directed me here.&nbsp;

bca102 · Answer

Hi&nbsp;@EA_Barry&nbsp;ea help directed me here.&nbsp;I don’t really know how to proceed.&nbsp;

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51 player pack disappeared from inventory

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