Forum Discussion

mustafaboss50's avatar
2 years ago

after EAanticheat loud I press x and then rainbow appear and frame crushing so

after EAanticheat loud I press x and then rainbow appear and frame crushing something like this happening and then I cannot see any of the menu list game can anyone answer I have this issue from 21 May I will put some image and videos so you can understand more guys

10 Replies

  • EA_Pulsar's avatar
    EA_Pulsar
    Icon for Community Manager rankCommunity Manager
    2 years ago

    Hey @mustafaboss50 

    Let's try out a few steps that might help you get back in the game!

    1. Repair/Verify your game based on which client you are launching from  EA App - Repair (My Collection > Tile Dots > Repair) , Steam - Verify in your library
    2. Delete the existing Settings folder from the Documents folder on your PC. 
    3. Launch the game and the EA app as an administrator.   
  • I did all of these things bro but it's not working I verified the game and I remove it and install it again I format the PC nothing work when I launched the game the GPU go to 700 Mhz but in normal is 2000 Mhz I am on Steam

  • @EA_Pulsar I did everything you told me exactly and it didn't work. I have been facing this problem since May 21st. Please help me
  • EA_Pulsar's avatar
    EA_Pulsar
    Icon for Community Manager rankCommunity Manager
    2 years ago

    Unfortunately, I cannot connect to your PC in that way. 

    I also noticed multiple radar_pre_leak_64 errors on the dxdiag. Do you recall any system issues with your PC? How long ago was that system installed? 

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