Forum Discussion

HuruSi-man's avatar
HuruSi-man
2 years ago
Solved

An error has occured and you are no longer synced with the online match

I was playing fc24 season mode well, but at some point, this error occurred after the game started. How can I fix it? Please reply after confirmation.
bug
  • EA_Aljo's avatar
    EA_Aljo
    2 years ago

    @mc_watson_11 

    That's most likely why then. As a test, can get close enough to use a wire to see if that works? Every game is not the same when it comes to how demanding it is on a stable connection.

    You can contact the retailer the game was purchased from to inquire about a refund.

EA_Aljo's avatar
EA_Aljo
Icon for Community Manager rankCommunity Manager
2 years ago

Hi there, @HuruSi-man 

Did this occur just once or are you regularly seeing this message?

  • HuruSi-man's avatar
    HuruSi-man
    2 years ago
    From the 24th onwards, this is what happens when you deal with the season or online with a friend. I am a PS5 digital user and I deleted the games, factory reset the PS and prayed. I've tried various things, including storage, but I can't see it.
    • EA_Aljo's avatar
      EA_Aljo
      Icon for Community Manager rankCommunity Manager
      2 years ago

      @HuruSi-man 

      I'd like you to power cycle your equipment with the following steps: unplug your modem/router and console. After 2 minutes plug in the modem/router. Let them come back online completely. Then plug in your console and start it up. Let me know if that helps or not. Thanks!

      • HuruSi-man's avatar
        HuruSi-man
        2 years ago
        I am using wifi and the game starts and an error occurs during the game. Internet is no problem.

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