Forum Discussion

HuruSi-man's avatar
HuruSi-man
2 years ago
Solved

An error has occured and you are no longer synced with the online match

I was playing fc24 season mode well, but at some point, this error occurred after the game started. How can I fix it? Please reply after confirmation.
bug
  • EA_Aljo's avatar
    EA_Aljo
    2 years ago

    @mc_watson_11 

    That's most likely why then. As a test, can get close enough to use a wire to see if that works? Every game is not the same when it comes to how demanding it is on a stable connection.

    You can contact the retailer the game was purchased from to inquire about a refund.

HuruSi-man's avatar
HuruSi-man
2 years ago
I am using wifi and the game starts and an error occurs during the game. Internet is no problem.
EA_Aljo's avatar
EA_Aljo
Icon for Community Manager rankCommunity Manager
2 years ago

@HuruSi-man 

Can you switch to a wired connection or is your router too far away?

  • HuruSi-man's avatar
    HuruSi-man
    2 years ago
    I tried using a LAN cable, but it didn't work. I don't think it's an internet problem. There seems to be a problem with my account.
    • EA_Aljo's avatar
      EA_Aljo
      Icon for Community Manager rankCommunity Manager
      2 years ago

      @HuruSi-man 

      Did you power cycle your equipment when making the switch?

      I'd like you to run the Connection Quality Report and get me a screenshot of the overall score as well as the match history. You can find the button for that on the left side of the screen. Thanks!

      • mc_watson_11's avatar
        mc_watson_11
        2 years ago

        Hi, I'm having the exact same issue having just downloaded FC 24. I've attached my connection report for reference.

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