Forum Discussion
Did you power cycle your equipment when making the switch?
I'd like you to run the Connection Quality Report and get me a screenshot of the overall score as well as the match history. You can find the button for that on the left side of the screen. Thanks!
Hi, I'm having the exact same issue having just downloaded FC 24. I've attached my connection report for reference.
- EA_Aljo2 years ago
Community Manager
Connection issues are very common on wireless connections. Can you switch to a wire or is your router too far away?
- 2 years ago
Hi, Unfortunately it is too far away in my room. I have multiple teams calls with no issue in a day and play games such as Overwatch without an issue. Is there anything I can try before requesting a refund?
- EA_Aljo2 years ago
Community Manager
That's most likely why then. As a test, can get close enough to use a wire to see if that works? Every game is not the same when it comes to how demanding it is on a stable connection.
You can contact the retailer the game was purchased from to inquire about a refund.
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