Forum Discussion

HuruSi-man's avatar
HuruSi-man
2 years ago
Solved

An error has occured and you are no longer synced with the online match

I was playing fc24 season mode well, but at some point, this error occurred after the game started. How can I fix it? Please reply after confirmation.
bug
  • EA_Aljo's avatar
    EA_Aljo
    2 years ago

    @mc_watson_11 

    That's most likely why then. As a test, can get close enough to use a wire to see if that works? Every game is not the same when it comes to how demanding it is on a stable connection.

    You can contact the retailer the game was purchased from to inquire about a refund.

EA_Aljo's avatar
EA_Aljo
Icon for Community Manager rankCommunity Manager
2 years ago

@mc_watson_11 

Connection issues are very common on wireless connections. Can you switch to a wire or is your router too far away?

mc_watson_11's avatar
mc_watson_11
2 years ago

Hi, Unfortunately it is too far away in my room. I have multiple teams calls with no issue in a day and play games such as Overwatch without an issue. Is there anything I can try before requesting a refund?

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    2 years ago

    @mc_watson_11 

    That's most likely why then. As a test, can get close enough to use a wire to see if that works? Every game is not the same when it comes to how demanding it is on a stable connection.

    You can contact the retailer the game was purchased from to inquire about a refund.

About FC 24 Technical Issues & Bugs

Trouble with connectivity, performance or crashes? Join the EA SPORTS FC™ 24 community forum to discuss troubleshooting.20,761 PostsLatest Activity: 13 hours ago