Cannot play any online mode - Kit Selection

Having trouble starting a match on ultimate team both rivals and fut draft. It lets me start match making but when I get to the kit selection screen I can’t select a kit and start the match. I also cant back out of the match making unless the timer runs out any fix to this? Thanks 

it won’t even let me post a video here and live chat isn’t coming up, I can’t play any online game modes on UT it’s completely broken and the problem has been going on for 2+ weeks… say I load rivals, I get into the kit selection, that all works, says 28ping we both select, goes into the game; when I get to the screen where we look at each others teams that’s fine but as soon as it gets past that it black screens and says “You lost your connection to your opponent. We’ll check the match report to see who won and who lost.” Like what can I even do? I’ve tried a thousand different fixes and every time I try again; the exact same problem happens, I literally can’t even play a game…

but it still reruns me to the UT menu right after I press A on that message, there’s nothing. At this point I want a refund for everything cause they won’t listen to me or help.

I have the same problem on the PC version of EA FC 24.

I get stuck in the kit selection screen and cannot accept a match or go back to the previous menu.

The only way it resolves is by closing the game and restarting. Then it just keeps randomly happening after a few matches.

Very annoying!

When advancing into an ultimate team match, i can’t get past the kit selection screen. It simply doesn’t register when i press X to select. I can even press CIRCLE to back out. Quitting and reloading fixes the problem, but only for a game or two. 

edit: Now it happened for a reward screen as well. Not good enough. Please fix.

Product: EA SPORTS FC 24
Platform:Sony Playstation 4
Please specify your platform model. Sony PlayStation 4 Slim
What is your Gamertag/PSN ID/Switch ID? Zestful-Soul
Which mode has this happened in? Ultimate Team™
Which part of the mode? Rivals
Can you tell us the date (MM/DD/YYYY) that you saw the bug? 11/24/2023
What time did you see the bug? (HH:MM AM/PM) 00/30/25
What is your time zone? IST - GMT + 5:30
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Idk
What happens when the bug occurs? It just shows your opponent left the game and takes me back to squad selection
What should be happening instead? It should take me to the game

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So basically whenever I try to play division rivals it allows me to find a match but during kit selection after around 20 seconds it shows that your opponent has left the match and it doesn't allow me to play games or sometimes after kit selection during the loading screen it shows that your opponent has left the match. I am unable to play games on fc 24 plz help me

I'm also having this exact same problem. I bought fc 24 yesterday afternoon. I played one game of divison rivals. Since then I've not been able to load a game inspite of countless efforts. 

I'm in the same time zone as you.

It just says opponent leaves the match after 20 seconds in rivals kit selection and takes me back to squad.

Please do let me know if you found a solution

I'm getting the same error too. Did you solve it?

You found any solution??

I have been having the same issue for a long time now. This is very infuriating, This feels like an old gen specific issue & is being done on purpose.