Forum Discussion

raistlin110376's avatar
raistlin110376
Seasoned Novice
8 months ago
Solved

Can't access online features on Xbox - You must be signed in to Xbox network

I had to reset my xbox one as games didn't started. I choose the option to reset without removing the data. After that my games are working but I can't play online games in EA FC24.  There is informa...
technical issues
  • EA_Pulsar's avatar
    EA_Pulsar
    8 months ago
    Resolved

    UPDATE

    We believe this issue is resolved following the system update released on September 6th, which addressed the problem

    Make sure to download the new Xbox system updates.

    The team is still looking into this issue with our partners. 

    As a workaround, you can try connecting your Xbox via Ethernet cable. 

    Also, you can follow the thread on the Microsoft forums for more information. Here

    If you are still not able to access online features because of this issue, please share the following details with us:

    • Gamertag:
    • Platform:
    • Summary of Issue:
    • Recent Timestamp (Date, Time, Timezone)
    • Name of your ISP:
    • OS version installed on your console:
    • Screenshot of the error message: 

    Thank you once again for your support! 

Martin090867's avatar
Martin090867
8 months ago

Having exact same problem. After doing a part an then full factory reset now not able to access any online features.

Gamertag Martin090867

Changed dns settings to 8888 / 8844

Is bt

Port 3074

Rebooted xb and router several times

Cleared alternative wireless mac address

OS version 10.0.26100.1968

All updates done.

Tried hotspot connection

Created new squad, that didn't work either

2 chats, both closed by ea as fixed - they weren't I think they were timed out.

Probably the same as everyone else the error message reads - in order to access the online features for this title you must be signed in to xbox network and you must be signed in to ea servers......

bethmann99's avatar
bethmann99
8 months ago

I am also still having this problem (since yesterday). My case is still open and waiting to hear back. Hopefully they fix this soon!!

About FC 24 Technical Issues & Bugs

Trouble with connectivity, performance or crashes? Join the EA SPORTS FC™ 24 community forum to discuss troubleshooting.20,638 PostsLatest Activity: 2 years ago