Forum Discussion

leinad7850's avatar
leinad7850
Rising Newcomer
2 years ago

can't login to FC24 companion app - "Login Unavailable"

In the past I had a ps5 and was playing there... now I started playing on pc via Steam, but every time I try to login to the app I get that same message:

"We're currenly having trouble with login services. While we work on it, you can try to log in from your Console or PC to get the full Football Ultimate Team experience."

Never had had this kind of issue before. What to do?

9 Replies

  • EA_Pulsar's avatar
    EA_Pulsar
    Icon for Community Manager rankCommunity Manager
    2 years ago

    Hey @Leinad7850 

    Unfortunately, this may have occurred because you unlinked your platform account before making changes in the web app.

    There is a warning you need to accept, and we also have these risks explained on our website

    If you unlink a platform account that you use to play EA SPORTS FCTM and that account is still set as active in the Web and Companion Apps, you’ll lose access to the apps entirely.

  • BodyaRU's avatar
    BodyaRU
    2 years ago
    @EA_Pulsar I have the same problem on my new account. It only works for about 5-6 hours. Since 9 a.m.
    What is the difficulty in transmitting information about this problem to EA? If it is systemic and has no solution
  • EA_Pulsar's avatar
    EA_Pulsar
    Icon for Community Manager rankCommunity Manager
    2 years ago

    @BodyaRU If the problem persists only during specific hours, please test it using a different network/ISP or contact your ISP to confirm if there are any issues outside of those hours. 

  • Hi there. Ive been trying to log into the companion app since sunday because my xbox is broken so i need to check daily content on the companion app. But everytime i try and log in. It says the log in is unavailable and that “we’re trying to resort this issue, so log in on your console” please could you help me fixing this issue im trying to Do stuff on my account. Please and Thank You.

  • vixOTP's avatar
    vixOTP
    12 months ago

    Hey can you possibly help me with the “Login Unavailable” glitch I’ve been dealing with it for the past week now I would really love for someone to check out and let me know the possible solutions. 

  • It’s happened far too often with FC 24 & it has unfortunately dissuaded me from investing in any future EA FC Releases.

    The games are not affordable & seem to come with far too many glitches.

    bye bye EA & good luck, you’ll need it

About FC 24 Technical Issues & Bugs

Trouble with connectivity, performance or crashes? Join the EA SPORTS FC™ 24 community forum to discuss troubleshooting.20,761 PostsLatest Activity: 2 years ago