Forum Discussion

hwick_blue's avatar
hwick_blue
2 years ago

Change Prime Gaming account to send content to PS5 rather than xbox

Morning. I have FC24 on both Series X and PS5. I have my Amazon Prime account linked to ny EA account which in turn is linked to both xbox and PlayStation. At the moment the free monthly content deli...
technical issues
EA_QueenBee's avatar
EA_QueenBee
Icon for Community Manager rankCommunity Manager
2 years ago

Hey @hwick_blue,

Any Prime rewards should go to the first account you log in on once you claim the rewards. If you're using the web/companion app, do you have both set to your PlayStation account? If they're on Xbox, it could explain why your rewards are going there instead.

  • hwick_blue's avatar
    hwick_blue
    2 years ago

    Hello. Thanks for getting back to me. I do have both xbox and PS5 accounts in my companion app and hop between them. If I set the live account on the companion app to be PS5 before I claim the Prime reward would that do it? If so I can try that when the June pack is made available. Would that also be the case if I fired up FC24 on the PS5 first? 

    • EA_QueenBee's avatar
      EA_QueenBee
      Icon for Community Manager rankCommunity Manager
      2 years ago
      @hwick_blue,

      Both of those should mean that you get your content on your PlayStation, yes. There isn't really a way to set one or the other as a "primary" account, it's more of a first-come first-serve type thing.

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