Forum Discussion

Rising Ace

1 year ago

Solved

Connecting to ultimate team is not possible at the moment and companion/webapp

I am unbanned yesterday in PC platform of FC 24 but i cannot login to Ultimate team and webapp/companion on phone.Every other mode can ve accessed normally except Ultimate team.I beleive it has happe...

technical issues

LostShadow97
1 year ago
@LostShadow97 When i received email of my ban lifted,My heart was full of joy for few minutes until i started Ultimate team.I wish i can get that happiness 😊 back.

QusayDeeb

1 year ago

@LostShadow97 wrote:
@LostShadow97Guys this thread is solved now.EA team have solved the problem.Thank you EA team and everyone for sticking together for solving the problem.

Im still banned when will they solve it?

LostShadow97

Rising Ace

1 year ago

@QusayDeeb I don't know brother,You should talk with live chat /TOS team regarding your ban.

RadioShaqs
Hero
1 year ago
@LostShadow97 Glad it’s fixed. Maybe it just takes a few days for the unban to take effect in game like ea said. Hopefully others unban will take effect in a few days too.
- FutSmurfin
  1 year ago
  I am having this issue as of this morning on EA FC 25. I had my ban overturned as I was hacked. Was thrilled to log back into my account. However I get the same message and same issue these guys had on FC24. I can’t get into my ultimate team (FC25). What do I need to do? It is not a connection thing as my alt loads into ultimate team fine. I’ve tried troubleshooting. But I believe this issue is on EA’s end. Not mine. I just wait? Or does EA need to investigate this issue once again?