Forum Discussion
4 Replies
- EA_Aljo29 days ago
Community Manager
Hi there. Let's see if power cycling your equipment will help. Please follow these steps:
- Unplug your modem/router
- Hold down the power button on your console until it turns off
- Plug in your modem/router and restart your PS4
Try playing again and let me know what happens. Thanks! - Nato220 days agoRising Newcomer
that did not work
- Nato220 days agoRising Newcomer
error message= you have lost your online connection. Check your home network. you will not be able to access FCs online features until you can connect to EA servers, Go to ea.com/unable-to-connect to find out more
- EA_Aljo19 days ago
Community Manager
Thanks for trying. Next, please follow the instructions here for clearing the cache and rebuilding the database. Let's see if that helps.