Connecting to ultimate team is not possible at the moment. You will now be retur

"Connecting to Ultimate Team is not possible at the moment"

It's been over 24h that i absolutely can't connect to UT. This is extremely frustrating. Is there a solution? I am in Houston, TX area.

Same bro! I was 12-5 on champs last night, got kicked out of all 3 games now it gives me that message any time I open the game. Weird. 

Product: EA SPORTS FC 24
Platform:PlayStation 5 Digital Edition
Please specify your platform model. Sony PlayStation 5 Digital Edition
What is your Gamertag/PSN ID/Switch ID? k_lap11
Which mode has this happened in? Ultimate Team™
Which part of the mode? Champions
Which part of it? Playoffs
Can you tell us the date (MM/DD/YYYY) that you saw the bug? 12/31/23
What time did you see the bug? (HH:MM AM/PM) 12:01AM
What is your time zone? CTT - GMT + 8:00
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? try to log on with my account
What happens when the bug occurs? everytime I try to connect to ultimate team i receive this message "connecting to ultimate team is not possible at the moment. you will now be returned to the main menu"
What should be happening instead? i should have access to the game that i paid for

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I have already done all of the troubleshooting steps. I have deleted all of my ea fc data. I have deleted the game. I have cleared the system cache. I have done everything and still have no access to my ultimate team for over 12 hours. 

You arent alone i never have issues and this is the first time 

Product: EA SPORTS FC 24
Platform:PlayStation 5
Please specify your platform model. Sony PlayStation 5
What is your Gamertag/PSN ID/Switch ID? Juanito_760
Which mode has this happened in? Ultimate Team™
Which part of the mode? Rivals
Can you tell us the date (MM/DD/YYYY) that you saw the bug? 12/30/2023
What time did you see the bug? (HH:MM AM/PM) 21:37
What is your time zone? GMT (UTC)
How often does the bug occur? Rarely (0% - 9%)
Steps: How can we find the bug ourselves? I don't know
What happens when the bug occurs? not letting me play ultimate team feature
What should be happening instead? letting me play the game

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Dear EA Sports Support Team,

I hope this message finds you well. I am writing to bring to your attention a persistent issue I have been experiencing with my EA FC24 Ultimate Team account. Whenever I attempt to access Ultimate Team, I am met with the following error message: "Connecting to Ultimate Team is not possible at the moment. You will now be returned to the main menu." Despite my best efforts, I have been unable to resolve this issue.

To address the problem, I have taken the following steps:

1. Restarted the game multiple times.
2. Power cycled my internet connection.
3. Ensured that my internet connection is stable and functioning properly.

Regrettably, none of these actions have yielded any positive results, and I find myself unable to enjoy the game that I have invested a substantial amount of money in. I am understandably frustrated by this situation.

I kindly request your assistance in resolving this matter as soon as possible. I would greatly appreciate any guidance or solutions you can provide to help me regain access to my Ultimate Team account. It is my hope that we can swiftly resolve this issue and I can once again enjoy the full experience.

Please reach out to me at your earliest convenience to let me know the steps I should take or if you require any additional information to assist in resolving this problem. 

Thank you for your prompt attention to this matter. I look forward to your response and a resolution that will allow me to fully enjoy EA FC 24 Ultimate Team again.

Sincerely, 

Juanito__760

I can’t figure out why. I played last night. Bought a couple of players on companion app this morning and then can’t log on. 

I am also in the Austin area with the same exact issue. Haven't been able to connect all day. Tried all of the usual troubleshooting with no luck. EA support told me it's a PSN issue but seems unlikely 

Same issue here on PC.

I can log in to the menu for ultimate team but will get disconnected when opening a pack or after a few minutes in game.