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HBKPL2's avatar
11 months ago
Solved

Connecting to Ultimate Team is not possible

Hi!

I just bought the EA FC 24 and I can't even play at Ulitmate Team mode.

The first time I managed to select a nationality for the welcome pack and immediately afterwards the beautiful message "Connecting to Ulitmate Team is not possible at the moment. You will now be returned to the Main Menu.". I have since read the entire thread on this forum [LINK] dedicated to this problem, followed all the advice you suggested, including running a diagnostic on my connection on your site [LINK], except there is nothing to diagnose since I have never played a match in Ultimate Team. I'm left waiting for help, although over the last few hours I've already managed to regret returning to this game after a long time.

  • EA_LeonSK's avatar
    EA_LeonSK
    11 months ago

    Hey, all FC Fans,

    The issue should be fixed now, and you should be able to connect to the Ultimate Team without problems. 

    To get the access back, please perform a repair of your game following these instructions (thanks, @poision4869 for your post):

    • EA app:  Clear the cache following our EA Help article steps. Then, from the Library, click the three dots in the upper corner of the EA Sports FC picture and choose repair.
    • Steam: Verify the Integrity of your files following the Steam article.

    Thank you for your patience and collaboration.

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