Forum Discussion

HBKPL2's avatar
HBKPL2
11 months ago
Solved

Connecting to Ultimate Team is not possible

Hi! I just bought the EA FC 24 and I can't even play at Ulitmate Team mode. The first time I managed to select a nationality for the welcome pack and immediately afterwards the beautiful message ...
technical issues
  • EA_LeonSK's avatar
    EA_LeonSK
    11 months ago

    Hey, all FC Fans,

    The issue should be fixed now, and you should be able to connect to the Ultimate Team without problems. 

    To get the access back, please perform a repair of your game following these instructions (thanks, @poision4869 for your post):

    • EA app:  Clear the cache following our EA Help article steps. Then, from the Library, click the three dots in the upper corner of the EA Sports FC picture and choose repair.
    • Steam: Verify the Integrity of your files following the Steam article.

    Thank you for your patience and collaboration.

EA_Kent's avatar
EA_Kent
Icon for Community Manager rankCommunity Manager
11 months ago

Hi everyone, 


Thanks for reaching out about this. 

If you're still running into errors when you're trying to connect to Ultimate Team, can you give us a bit more info so we can take a look? 

  • Which platform are you playing on? 
  • If you're playing on PC, are you playing the game through the EA app, or are you using another launcher like Steam or Epic Games Store? 
  • What is your Xbox Gamertag, PSN ID, or EA Account ID? 
  • How long ago did you first notice this was happening? 

Thank you! 

ChezraeChui's avatar
ChezraeChui
11 months ago

Platform: PS4

PSN ID: Chez_Chui_17

I bought the game yesterday and the issue has been there ever since

About FC 24 Technical Issues & Bugs

Trouble with connectivity, performance or crashes? Join the EA SPORTS FC™ 24 community forum to discuss troubleshooting.20,512 PostsLatest Activity: 4 hours ago