Connection lost FC 24 PS5
I have a problem on ps5 fc 24 the game tells me when I go to play the season, the connection with the opponent has been interrupted, I should have a good internet connection
Forum Discussion
7 Replies
EA_SolaireCommunity Manager
Hello @sl11hwkz806l
Let's give the following steps a try to clear up this error:
- Try a full power-cycle on your console and router/modem
- Please run through the connection guide here as well as the guide from PlayStation
- Change your DNS settings (You can use the public google DNS primary: 8.8.8.8, secondary: 8.8.4.4, unless there is a different DNS you would rather use)
- Restore the Licenses on your console
- Check that you have an open NAT type on your console
If these steps don't help, please run the Connection Quality Report and attach the results to your post so we can investigate further.
- I tried everything, unfortunately it doesn't work
- EA_Solaire
Please run the Connection Quality Report linked above and attach your results to your post so we can look into this further.
Here is connection quality report
- EA_Solaire
You need to run the Connection Report from this site: https://help.ea.com/en/ea-connection-quality-report/
Here it is
- EA_Solaire
Thanks, since we're not able to get your connection details, we won't be able to help with specific troubleshooting for this issue. You'll need to contact your internet service provider so they can review your details with you and see what's going on.
