Forum Discussion
3 years ago
Most of my disconnects are coming while navigating the menus itself…like going to store and clicking a pack or opening an sbc.
EA_Aljo
Community Manager
3 years agoThank you. I see you're on a wireless connection. Can you switch to a wire or is your router too far away?
- 3 years ago
@EA_Aljo Unfortunately the wire currently will not reach the ps5, I’ve been using the same WiFi setup for a very long time with no issues in the past
- EA_Aljo3 years ago
Community Manager
That's most likely the issue then. As a test, would you be able to move closer to the router to see if a wire makes a difference?
- 3 years ago
Will check but That’s going to take me some time, will have to get a longer cable……this has not been a issue at all in the past so not sure why this could be the reason