Forum Discussion

yxcasual's avatar
yxcasual
2 years ago

Consistent EA server connection issue after the new update

So ever since the new update, connectivity to ea servers have been incredibly inconsistent and I am barely able to play any games most days, even moving between the menu causes disconnections i have...
technical issues
EA_Aljo's avatar
EA_Aljo
Icon for Community Manager rankCommunity Manager
2 years ago

@yxcasual 

Thank you. I see you're on a wireless connection. Can you switch to a wire or is your router too far away?

yxcasual's avatar
yxcasual
2 years ago

@EA_Aljo  Unfortunately the wire currently will not reach the ps5, I’ve been using the same WiFi setup for a very long time with no issues in the past

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    2 years ago

    @yxcasual 

    That's most likely the issue then. As a test, would you be able to move closer to the router to see if a wire makes a difference?

    • yxcasual's avatar
      yxcasual
      2 years ago

      Will check but That’s going to take me some time, will have to get a longer cable……this has not been a issue at all in the past so not sure why this could be the reason

      • yxcasual's avatar
        yxcasual
        2 years ago

        So I tried wired connection but same issue persists… I then switched to a different isp via hotspot and this seemed to sort out the issue, so I’m guessing something in the new update caused my isp to block something..I think

        @EA_Aljo thanks for the help

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