Forum Discussion

Danchieee's avatar
2 years ago
Solved

Daily random disconections in Ultimate team (during games or at menus)

Hello,

Im having a major connection problems. 

Before you copy paste your troubleshooting guide, I already tried it all and nothing seems to work!!!

So my problem is as already mentioned… I keep getting random disconnects from the servers, it various from day to day but sometimes I get 2-3 a day, sometimes every 30 mins… If Im winning and disconnect me, I get a loss, it says its my connection but hear me out now…

I have wired connection from my ps5 directly to modem. No other routers between.

My internet connection is stable, ISP provider even changed new modem only to find out the problem still remains!!!

All other apps and games work so im certain its problem on EA side…

I changed my lan cable aswell, didnt work either.

Tried different settings, set in DMZ mode, changed DNS, changed to Wifi and tested out actually every possible thing but nothing nothing would prevent from losing connection !!!

I tested connection on twitch app on ps5, watching live streams and connection was perfect without interupts.

Also checked my match history and checked my connection to ea fc servers… its 80-90 out of possible 100 all green which indicates nothing strange! 

so I am calling you out, what is going on here?? Like seriously, this is gettin on my last nerves…is the problem at server im gettin connected to?? can you find out??

My gamertag is on ps5: PumaDrifter

  • EA_Darko's avatar
    EA_Darko
    2 years ago

    Hey all, if there is a server side issue then everyone will be disconnected. 

    Random disconnects are almost always network or ISP based and something you need to work on. 

    It can be down to not having the bandwidth to continue, a routing issue or a dozen different things. 

    Best thing to do is to work with your ISP to continue improving your connection.

    Darko

14 Replies

  • vincePSG's avatar
    vincePSG
    Seasoned Newcomer
    2 years ago

    Same here, a lot of infuriating random disconnect, despite EA grading my connection "Great".

    It's time to compensate people, that's what happen when you design a game to punish a behavior your server is actually ending up forcing on players.

  • @Kingcio I am having the same problems just contacted them and them blame it on connection as well, no help, lost many rewards, but they don’t care, I also play F1 23 which is also an EA game and it’s just way better

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