DirectX error EA FC 24

Question

Product: The EA appPlatform:PCError Report ID (learn how to create an Error Report ID in the sticky post) DirectX ErrorWhich client functionality are you experiencing this bug with? Launch GameWhen did this happen? (dd.mm.yy hh:mm) 02.03.2024 Summarize your bug DirectX Error won't launch my game How often does the bug occur? Every time (100%)Steps: How can we find the bug ourselves? idkWhat happens when the bug occurs? game wont launchWhat do you expect to see? game to start normally ‌i tried everything: update my drivers, update windows, reinstall the game, reinstall all the drivers and directX, factory reset my whole laptop and then install the game again, updated and repaired the game trough anticheat and nothing works. I dont know to do, i spent my money on that and it keeps showing me these errors you can see on the attached images. Please help me&nbsp;

ea_barry · Answer

@bucko735&nbsp;

Try the relevant action below depending on your platform:

Steam: Verify files -&nbsp;https://help.steampowered.com/en/faqs/view/0C48-FCBD-DA71-93EB
EA app: Click Manage button and then Repair

Additional PC steps:

Download and install all available Windows Updates
Run System File Checker to ensure the integrity of your Windows System files:&nbsp;http://support.microsoft.com/kb/929833
Perform a clean boot before starting the game:&nbsp;http://support.microsoft.com/kb/929135&nbsp;or&nbsp;http://help.ea.com/en/article/how-to-clean-boot-your-pc/

Thanks.

bucko735 · Answer

I already did everything you said so for what reasons I’m paying for this game? The other games from ea app work just fine but EA FC 24 doesn’t. So either I want my money back or help me please to fix it&nbsp;

wnf1978 · Answer

@bucko735 Post the Dxdiag and a screenshot of GPU-Z.

bucko735 · Answer

here you go&nbsp;@wnf1978&nbsp;

wnf1978 · Answer

@bucko735 Reinstal Windows: https://answers.microsoft.com/en-us/windows/forum/all/winsetupdiag02-error-while-reinstalling-of-windows/aaefd38e-0645-4809-ab14-f5e6182b82c1 and https://learn.microsoft.com/pt-br/windows/deployment/upgrade/windows-error-reporting

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DirectX error EA FC 24

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